Tag Archives: usability
Six Chronic Sins of Ecommerce Sites
Consumer facing companies continue to try to reduce costs by eliminating service and support. In effect they push customers to serve themselves. As with a discount store, the assertion is that shoppers will wander the virtual aisles, select what they … Continue reading
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Tagged ecommerce, information architecture, online shopping, usability, user experience, UX
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Nobody gets Twitter
“Nobody gets Twitter.” This was the opinion of Evan Williams, Twitter cofounder and chairman. during an interview in December 2008. He confirmed what is apparent to many of us and true for most of us – the value of Twitter … Continue reading
